1.TERMS OF USE OF SITE
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- We are MYSALONTT and we own and operate this website (Site). These terms and conditions (these ‘Terms and Conditions’) were last updated on 01/11/2019.
- Your use of the Site is subject to this Section 1 (the ‘Terms of Use’). By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘Last updated’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
- You are responsible for all access to the Site using your Internet connection, even if the access is by another person.
- We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time (including where you breach any of these Terms of Use).
- We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site.
- The intellectual property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.
- We provide the Site on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:
- all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and
- any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site.
- Clause 1.7 above a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
- Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:
- use the Site for any fraudulent or unlawful purpose;
- use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;
- impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make;
- interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks;
- transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
- reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
- modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;
- remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;
- frame or mirror any part of the Site without our express prior written consent;
- create a database by systematically downloading and storing Site content;
- use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
We reserve the right to revoke these exceptions either generally or in specific instances.
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- The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
- We may block any links to or from the Site. Additionally, we may provide tools to allow you to link to the Site directly from a third party site; if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon our request.
- We reserve the right to update these Terms at anytime without notification. It is your responsibility to keep abreast of any changes to these Terms. In circumstances where there is a change to the Terms and you do not wish to accept such new Terms, you should not continue to use the Site.
- By registering on our Site, you warrant that the personal information which you are required to provide when you register is true, accurate, current and complete in all respects and that you are not impersonating any other person or entity.
- CONTRACT FOR PURCHASE
- We must receive payment of the whole of the price for the item(s) that you order before your order can be accepted. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
- The prices payable for items that you order are as set out in our Site. All prices are reflected in Trinidad and Tobago dollars.
- Unless otherwise indicated on the Site, you will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges and the areas to which we will deliver are set out in our Site at (Enter URL for Delivery FAQs).
- CANCELLATION OF ORDERS
- You may cancel your order within 12 hours of placement via our Site by submitting a cancellation request via email to support@mysalontt.com. If your order has already been shipped to you, cancellation will not be possible. You may alternatively seek to return the items in accordance with our return policy below.
- We reserve the right to cancel the contract between us if:
- we have insufficient stock to deliver the items you have ordered;
- we do not deliver to your area; or
- one or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
- If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
- RETURNS
- Subject to Clause 4.2 below, you may return any items purchased from our Site by for either a refund or exchange by:
- making a return request to support@mysalontt.com; and
- upon receipt of approval in respect of your return request from us, your return must be made by posting same to us at the following address from the TT Post office nearest to you:
Mysalontt
#5 FWC Commercial Center
Mission Road
Freeport, Trindiad
- Items are only eligible for return in circumstances where:
- the item is in the same condition that you received it;
- the item is unopened, with all original product packaging and hygiene seals untouched;
- you have supplied us with your receipt or proof of purchase; and
- any free gift received with your order is returned at the same time as the item.
- If you request a refund in respect of your returned item (instead of an exchange), your refund (in a sum equivalent to the purchase price paid plus any applicable taxes less any applicable shipping costs, subject to Clause 4.4 below) will be processed within 14 calendar days of receipt by us of the returned item.
- Shipping costs may be refunded by us where the return is required due to our error, such as in circumstances where:
- we sent you the wrong item; and
- the item is damaged or faulty.
- All returns are made at your own cost and risk.
- Subject to Clause 4.2 below, you may return any items purchased from our Site by for either a refund or exchange by:
- 5.DELIVERY
- We will deliver the items ordered by you to the address you give us for delivery at the time you make your order.
- Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
- You will become the owner of the items you have ordered when they have been delivered to you. Once items have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
- LIABILITY
- If the items we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we will have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the items in question.
- If you do not receive items ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us of the problem via email at support@mysalontt.com within 40 days of the date on which you ordered the items.
- If you notify a problem to us under this condition, our only obligation will be, at your option:
- to make good any shortage or non-delivery;
- to replace or repair any items that are damaged or defective; or
- to refund to you the amount paid by you for the items in question in whatever way we choose.
- Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we will have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the items in question under clause 6.3.3 above.
- Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
- We will have no liability to you for any failure to deliver items you have ordered or any delay in doing so or for any damage or defect to items delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
- EVENTS BEYOND OUR CONTROL
- We will have no liability to you for any failure to deliver items you have ordered or any delay in doing so or for any damage or defect to items delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
- THE PRODUCTS
- The products displayed on our Site are available for order and delivery only within Trinidad and Tobago.
- The statements made about products by the manufacturers have not been evaluated by the Trinidad and Tobago Food and Drug Division or any other government agency and the results reported, if any, may not necessarily occur in all individuals. The statements and products sold through MYSALONTT are not intended to diagnose, treat, cure or prevent any condition or disease. If any minor uses any goods or product from MYSALONTT it should be only after the legal or parental guardian has discussed the product with the minor’s doctor.
- All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.
- This Site and the information and content included herein is not meant to serve as a substitute for professional medical advice. MYSALONTT and the Site are solely providers of specialty beauty and skincare products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from MYSALON TT via the Site before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. MYSALONTT does not give or intend to give any answers to medical related questions and our Site does not replace any medical professional or medical resource.
- MYSALONTT does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Site. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.
- The products available from MYSALONTT via the Site, including any samples that we may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from us.
- MYSALONTT reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms of Use, as determined by MYSALONTT in our sole discretion.
- PRIVACY
- We may collect and use information about you in accordance with our privacy policy. You can view a copy of this policy by clicking here.
- GENERAL
- These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.
- If any part of these Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of these conditions will not be affected.
- Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be sent via email to support@mysalontt.com and all notices from us to you will be displayed on our Site from to time or sent to you via the e-mail address with which you registered on our Site.
- These Terms of Use will be governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago (‘T&T’), and the courts of T&T will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.